BioLegend Moves Global Headquarters to Newly Constructed, State-of-the-Art Campus in San Diego, California
BioLegend Campus Inauguration Symposium focused on Cancer Immunotherapy features Nobel Laureate and World-Renowned Immunologists
(San Diego, CA – May 9, 2019) BioLegend, leading provider of world-class biological reagents and tools that enable life science discovery from research to cure, today announced the opening of its new global headquarters located at 8999 BioLegend Way in San Diego, California. The expansive 8-acre campus is designed to support the company’s growth, provide an attractive environment for new talent, and better serve customers worldwide.
To celebrate the grand opening of its new headquarters, BioLegend hosted an inaugural symposium focused on Cancer Immunotherapy on Wednesday, May 8 which brought a crowd of 300 top scientists, business leaders, and trusted partners. The symposium was hosted by Dr. Gene Lay, Founder and CEO of BioLegend. The scientific program included talks by five world-renowned immunologists, including 2018 Nobel Laureate, Professor James P. Allison, PhD.
The official ribbon cutting ceremony was attended by key dignitaries including the Mayor of San Diego, Kevin Faulconer. BioLegend received a Proclamation and a Commendation, presented by representatives from California’s 52nd Congressional District and San Diego City Council, respectively.
“The innovation economy continues to thrive in San Diego thanks to our highly talented workforce and companies like BioLegend that are helping make groundbreaking discoveries right here in our backyard,” said Mayor Kevin L. Faulconer. “BioLegend’s decision to build their campus here is a strong affirmation of San Diego’s role as a biotech hotbed. We look forward to BioLegend paving the way for more scientific discovery, creating more good-paying jobs for San Diegans, and building a brighter future for people across the globe.”
For BioLegend employees and visitors, the new campus offers amenities that integrate beauty and function. The facilities were built with a focus on sustainable business practices, including a green roof, solar panels, and electric charging stations in the parking structure. The goal of the new campus is to enable collaboration between departments while providing efficient laboratories and workspaces where employees can thrive. A technological highlight is San Diego’s first-ever installation of a robotic picking system, which is the first worldwide in a cold storage space. These features will help BioLegend fulfill orders at a faster pace with improved accuracy.
“BioLegend is proud to be enabling discoveries that improve human health, in cancer therapy, neuroscience, and immunology. Our new state-of-the-art campus allows us to expand the breadth and depth of our research and diagnostics portfolios to accelerate cures for debilitating diseases,” said Gene Lay, CEO of BioLegend. “The campus was built to accommodate more than 1,000 employees and we look forward to creating new job opportunities for San Diego residents and growing our scientific talent base to meet our customers’ needs.”
For more information about BioLegend, please check out our website www.biolegend.com.
Dzung Nguyen, Director, Marketing
BioLegend enables life science discovery from research to cure by providing world-class quality biological reagents and tools at an outstanding value, with highly acclaimed customer service and technical support. Guided by our award-winning entrepreneurial leadership team, we have secured loyal customers and trusted partners at the world’s premier research institutions, biotechnology and pharmaceutical companies. Our scientists collaboratively develop cutting-edge research and diagnostic products, establishing BioLegend as a global leader in immunology, cancer research, neuroscience, cell biology, proteogenomics, stem cells, and other emerging sectors. Recognized as one of the fastest growing life science companies, BioLegend transforms the boundaries of innovation for basic science and medical researchers worldwide. To learn more, visit www.biolegend.com.
BioLegend President & CEO Gene Lay, Mayor Kevin Faulconer, Symposium Speakers, San Diego City Dignitaries, and
BioLegend Senior Executive team. (Photo: BioLegend)
A Message from BioLegend’s CEO Regarding the Coronavirus (COVID-19)
Dear Valued Customer,
In light of the dynamic circumstances around the Coronavirus (COVID-19), BioLegend would like to reassure you that we are constantly monitoring the situation with the goal of maintaining uninterrupted shipments of our products, while also protecting the health of our employees around the world.
Currently, the manufacturing and distribution of our products is business as usual. BioLegend manufactures all of our products, and sources a vast majority of our components, in the USA. Our three distribution centers in San Diego, the United Kingdom, and the Netherlands, are maintaining normal business operations. At this time, we have no significant concerns related to our supply chain, distribution, or on-time delivery to our customers.
While we are continuing to operate regularly, we recognize that it may not be business as usual for you. As your trusted partner, we are here to help you in mitigating potential disruptions in your research. For our customers in countries served by our distributors, we are closely coordinating with our partners to ensure their inventories and delivery operations are fully supported.
For additional information, please reach out to your local FAS or Distributor or call Customer Service at 1-877-Bio-Legend (1-877-246-5343) or email email@example.com to assist in contingency planning. We have also posted an FAQ that provides additional details on our strategy to support you and your teams during this challenging time.
Gene Lay, CEO, BioLegend
Frequently Asked Questions
Q1. Are there any anticipated disruptions to BioLegend’s delivery of its products?
No. At this time, we are operating normally and do not expect disruptions in shipping our products. We are constantly monitoring the situation with the goal of continuing to work with our customers to deliver products while ensuring the safety of our employees.
Q2. Where are BioLegend’s products manufactured?
All BioLegend products are manufactured in the United States, and we do not anticipate disruption of manufacturing at this time.
Q3. Where does BioLegend obtain the components used to make BioLegend products?
A vast majority of the components used to make BioLegend products are sourced in the USA, and we do not anticipate supply issues at this time.
Q4. Who should I contact if I anticipate any disruption to my business such as the ability to receive shipments, ordering, etc.?
Please contact your local FAS or Distributor if you anticipate any issues. We will work with you to provide support and ensure the best customer solution possible.
Q5. Where are BioLegend’s distribution centers?
BioLegend has three warehouses: USA-San Diego, CA, Netherlands-Amsterdam, and United Kingdom-London. All distribution centers are conducting normal business operations. As an extra precaution, many of our distribution partners around the world will also hold stock at levels advised by BioLegend.
Q6. What is BioLegend’s contingency plan for fulfilling orders?
BioLegend has three warehouses: USA-San Diego, CA, Netherlands-Amsterdam, and United Kingdom-London. Each site will serve designated regions. In case of an emergency, Customer Service in San Diego, CA (CS@biolegend.com) or email firstname.lastname@example.org will take all orders and coordinate shipping.
We continue to assess this dynamic situation worldwide, and we are prepared to entertain various staffing options, combined with cyclic decontamination, to minimize any product delivery disruptions. Throughout, we will always prioritize the safety of our employees. For BioLegend customers not directly served by the listed warehouses, many of our distribution partners around the world also hold stock at levels advised by BioLegend.
If you need additional assurances of product availability, please contact your local FAS or Distributor so we can work together to continue normal business operations.
Q7. Are there specific disruptions or new protocols in China?
Dakewe, our distributor in China, has resumed business as of late February. We will continue to provide products to customers in China through this partnership as long as operations in the USA remain undisrupted.
Q8. Are there specific disruptions or new protocols in Europe?
Both our United Kingdom and Netherlands facilities are operating as normal. In the event that either or both facilities become inoperable, our flagship operation in San Diego, CA, USA is fully capable of stepping in to support all European customer requirements.
Q9. Are there specific disruptions or new protocols in North America?
Fulfilling customer orders is our first priority in any situation. The San Diego warehouse is operating as normal, and we are prepared to focus on order fulfillment under any reduced resource scenarios. Please contact Customer Service (CS@biolegend.com) or your FAS for any concerns regarding your orders.
Q10. How do I notify BioLegend if we will not be able to receive pending orders?
For information or questions regarding orders, please reach out to your local FAS or Distributor or call Customer Service at 1-877-Bio-Legend (1-877-246-5343) or email email@example.com to discuss potential delivery options.
Q11. Can I receive my inventory currently stocked at BioLegend sooner than scheduled?
Please contact your local FAS or Distributor for available stock and shipping options.
Q12. Should I stock up on my orders now in case of a future emergency?
Given the dynamic nature of the situation, we cannot advise whether you should stock up. Please contact your local BioLegend FAS to discuss best options.
UPDATE: A Message from BioLegend's CEO
In addition to several other states, California is now under a “shelter in place” order. This order requires residents to stay in their homes except for certain essential activities. In addition, many state governments are ordering non-essential businesses to close temporarily. Certain workers and businesses that provide services deemed as critical to the healthcare system, food supply, and energy supply are exempted from this order.
BioLegend is headquartered in San Diego, California. However, given the critical role we are playing in helping our customers research cures for SARS-CoV-2, BioLegend is designated as an essential business. We are continuing to operate normally without production or distribution disruptions while taking the utmost precautions to protect our employees and customers.
If you are closing operations or changing procedures for receiving orders, need assistance in contingency planning, or have any other questions, please contact your local FAS or distributor or contact Customer Service via email at firstname.lastname@example.org, or by phone at 1-877-Bio-Legend (1-877-246-5343). We have also posted an FAQ with additional details.
We continue to closely monitor this dynamic situation to ensure we are taking all the steps necessary to keep our customers operational so they can continue their life-saving research.
Please stay safe and healthy.
Gene Lay, CEO, BioLegend
MDSAP Initial Certificate
BioLegend, headquartered in San Diego, CA, has passed the Medical Device Single Audit Program (MDSAP) certification audit in October, 2019. BioLegend’s Quality Management System was audited by notified body; TÜV SÜD, an accredited certification body for ISO 13485:2016 and MDSAP, and was found to conform to the requirements for MDSAP, as well as ISO 13485:2016. The certification is part of BioLegend’s commitment to quality, continuous improvement, and enabling legendary discovery from research to cure, allowing the company to move forward with diagnostic products and GMP grade proteins globally.